Our success depends on superior scientific innovation, integrity and continuous improvement in all aspects of our business through the application of the scientific method. We see the scientific method as a multistep process that includes designing the right experiment, collecting and analyzing data, and rational decision-making. It is not subjective or emotional, but rather a logical, open and rational process. Applying the scientific method in all parts of the organization is expected and highly valued.
We compete against time, past performance and industry rivals to rapidly achieve high-quality results. Winning requires taking risks. We cannot be lulled into complacency by previous achievements. Though we compete intensely, we maintain high ethical standards and demand integrity in our dealings with competitors, customers, partners and each other.
We provide value by focusing on the needs of patients. Amgen creates a work environment that provides opportunities for staff members to reach their full potential. We strive to provide stockholders with superior long-term returns while balancing the needs of patients, staff and stockholders.
We are relentless in applying the highest ethical standards to our products, services and communications.
Every job at Amgen is important and every Amgen staff member is important. We attract diverse, capable and committed people and provide an environment that fosters inclusion, respect and individual responsibility and values diversity. Trust is strengthened through personal initiative and by obtaining quality results rapidly.
Quality is a cornerstone of all of our activities. We seek the highest-quality information, decisions and people. We produce high-quality products and services. Quality is woven into the fabric of everything we do.
Our teams work quickly to move scientific breakthroughs from the lab through the clinic to the marketplace and to support other aspects of our business. Diverse teams working together generate the best decisions for patients, staff and stockholders. Our team structure provides opportunities for Amgen staff to impact the direction of the organization, to gain broader perspective about other functions within Amgen and to reach their full potential.
Leaders at Amgen seek input and involve key stakeholders in important decisions. In gathering input, strong leaders will welcome diverse opinions, conflicting views and open dialogue for serious consideration. They will clearly communicate decisions and rationales openly and in a timely manner. Once a decision is made, the leader and members of the team will all be accountable for the results and for implementing the decision rapidly.
Amgen and the Amgen Foundation are focused on inspiring the next generation of innovators by funding evidence-based science education programs at every level, from local high schools to the world's premier educational institutions. Over the years, through the Amgen Foundation, more than 6,000 teachers have been supported through professional development opportunities, more than 2 million students have received hands-on experiences in science and over $100 million has been contributed to advancing science education globally.
We are committed to conducting business ethically, in compliance with the laws and regulations that govern our business and our industry. In our operations, we’re ensuring the highest standard of quality and adherence to international standards of work life. We recognize that our suppliers also play an important role in our ability to serve patients. In 2016, we launched an enhanced Supplier Code of Conduct to expressly communicate our expectation that our suppliers adhere to the same high standards we apply to ourselves in areas such as anti-corruption, environmental sustainability and labor conditions.
With work focused on biology, we have a deep appreciation for the natural world and the interconnected complexities of our environment.
We continually work to substantially reduce our use of energy and water and our generation of carbon and waste to fulfill the environmental sustainability performance targets we have established for ourselves. For this work, Amgen has received a number of important sustainability awards and recognitions and has achieved significant cost savings.
Amgen’s next-generation biomanufacturing facility in Singapore is an excellent example of the strides we continue to make. This site will deploy new processes and technologies that operate within a dramatically smaller environmental footprint, conserving water and curbing carbon emissions.
Amgen's medicines have the ability to make a profound difference in the lives of patients with serious illnesses—and we believe patients should have access to them. As a leading provider of innovative medicines, Amgen advocates for policies and practices that make our medicines available to all patients for whom these therapies are appropriate. In some cases, this means providing direct assistance to patients who cannot otherwise afford our medicines.
Our products are generally available to insured patients in the U.S. with some form of co-pay assistance, and we have established a nonprofit foundation that helps qualifying uninsured patients access Amgen medicines at no cost. Our patient assistance foundation has supported hundreds of thousands of patients over the years.
We've also developed a series of support programs and networks for patients so that no patient has to face the journey alone. From prevention to diagnosis to survivorship, we've funded and developed programs to provide credible resources and education.
Our work would not be possible without the efforts of our world-class staff, driven by a powerful sense of shared purpose toward our mission—to serve patients. We respect one another, recognize contributions, and have a collaborative and inclusive culture that fosters smart and decisive action.
Our staff represent some of the industry’s best and brightest—and, when we can’t find the answers within our walls, we know the power of partnership. Our culture encourages open dialogue and diverse views to land on the best solutions. We leverage state-of-the-art technologies and modern working environments to efficiently connect with colleagues across functions, geographies and levels.
We ensure our staff are equipped to excel today and tomorrow—offering everything from formal training and lecture series to academic collaborations. It’s a two-way street to drive innovation, and our staff taking active roles mentoring and advising.
While we work to develop treatments to take care of others—we also strive to take care of the people contributing to these innovations. Our goal is to secure the long-term financial, physical and overall well-being of our staff and those whose lives they touch every day. We do so through award-winning retirement plans, combined compensation, and robust benefits including incentives for healthy living.
We also equip our staff to give back to the communities in which we operate. Amgen offers staff an Amgen Impact Day—a paid day off to volunteer—as well as competitive matching and charitable giving programs. Regularly recognized as a “Best Place to Work,” we enable staff to chart their own career paths based on their unique talents by offering challenging assignments, active career development and ongoing coaching.
Our staff contribute to our mission in meaningful ways—and it goes beyond developing and delivering vital medicines.